Citibank Credit Cards
For more details, please call our 24-hour Citiphone Banking at Why do I need a credit card? Citibank credit card allows you to pay for goods and services using the bank's money. By using your credit card you will no longer need to save money to buy things that you need right now or put off a purchase only because you don't have enough money at the very moment. Thanks to the Citibank credit card you can pay for your purchases immediately and repay the debt later, when it is convenient to you, partially, or in full - at you discretion. It is a more convenient method of payment since you don't have to carry large amounts on you in case of unforeseen expenses. A credit card allows optimum planning of your budget. Are Citibank credit cards accepted abroad? Citibank credit cards are accepted as payment for goods and services both in Russia and abroad - anywhere you see a Eurocard/MasterCard logotype. With the help of a credit card you can pay for goods and services in over 30 million outlets in any country of the world. A credit card will help you to avoid money exchange troubles. It is more secure and convenient when traveling. At any time you can withdraw cash with the help of your credit card in more than 800 000 ATMs with the MasterCard logo around the world, including 9 000 Citigroup ATMs. What makes a credit card different from other payment methods? You don't have to deposit your own funds in the bank. You simply use the Citibank's money and then repay the debt in time and manner convenient to you. Unlike overdraft on a current Citibank account, the size of a credit line is much bigger (up to RUB 600 thousand), while the interest rate charged on using the credit is much lower. A Citibank credit card is a credit in your pocket. In order to revolve the credit line you don't have to collect documents anew and go through the procedure over and over again. By paying in due manner a minimum monthly repayment sum you can continuously use a credit line during the whole period of duration of your credit card. Where can I receive a credit card statement? We will send you a credit card statement by regular mail to your home or business address that you have indicated in the application form. You can also view your statement in Internet with the help of Citibank Online system. By subscribing to the "Electronic statement" service you will receive a notification to the indicated e-mail address when the statement is issued. What is credit line? It is the funds that you can spend by using a Citibank credit card to pay for goods and services. The size of a credit line is set individually after reviewing the submitted documents. You can check the size of your credit line while activating your credit card by calling 24-hour Citiphone Banking at Can the limit on my credit line be extended? The initially set credit line can be extended in the future. For the bank to take an extension decision, you will need to submit the documents confirming your income growth: NDFL 2 Income Statement (Individual Income Tax Form). What amount can I withdraw in cash and what will it cost me? The cash withdrawal limit is fixed individually for each customer in percents of the credit line. The cash withdrawal fee is you may find in Tariffs. What income makes me eligible to apply for a credit card? Minimum confirmed income required to apply for a credit card is RUB 15 000 per month. Can I apply for a credit card if my reported monthly income according to the NDFL 2 Form (Individual Income Tax Form) is less than RUB 15 000? Yes, you can. In addition to the abovementioned Form, Citibank can accept alternative documents, confirming your income. In particular, you can submit:
The statement has to be authenticated by the stamp of the company - mobile communication operator. Please note that Citibank accepts statements for contract subscribers only. Bills for up-front payments rates (such as "Jeans", "Bee+" or "O-Lite!" rate planes) at this moment are not accepted. The mobile services statement should be not older than 30 days on the date of applying. For further information regarding the documents required to apply for a credit card please visit "How to get" section or call us atWhat makes a principal card different from supplementary one? Supplementary credit card differs from the main card only by a lower annual service charge, but the same package of services is offered to its holders as to the holders of the main card. What spend limit may be assigned to a supplementary card? A supplementary card may be assigned a spend limit within the credit limit on the primary card, with the minimum of RUB 9,000. How does a supplementary card work?
How can I restore the available limit on the supplementary card before the credit card statement date? To restore the available limit on the supplementary card before the credit card statement date, you always have the following Citibank services at your disposal:
The new credit limit will be fully available on the credit card statement date (provided there are sufficient funds on the primary credit card account). What is Grace Period? Grace Period allows credit card holder to use the credit line free of charge for a certain period of time from the moment of purchase. This Grace Period may reach up to 50 days. Whenever you repay the outstanding balance in full before the date, specified in statement, the bank does not charge interest on using the credit line. What do I need Grace Period For? It is convenient in a situation when you need additional funds to cover your expenses, both planned and unforeseen. Virtually, you get an opportunity to spend the bank's money as if they were yours, at no additional cost. Who is eligible for Grace Period? Grace Period is available to all cardholders - both existing and new customers of Citibank (excluding Instant Credit Cards holders). Do I have to inform the Citibank of my intention to use the Grace Period (similar to the "Equal Payments Plan!")? No, you don't. Grace Period is granted to all customers by default, free of charge. What operations are covered by the Grace Period? Grace Period only applies to payments for goods and services with a credit card (cash free purchases of goods in stores, purchase of membership with sports clubs, etc). What operations are not covered by the Grace Period? Grace Period does not apply to "Equal Payments Plan (EPP)" and cash withdrawal transactions, including unique/quasi-cash transactions defined by payment systems as transactions in highly liquid assets (e.g. money orders, payment for casino and gambling house services, etc.). What are unique/quasi-cash transactions? Unique/quasi-cash transactions represent transactions in highly liquid assets, i.e. ones that are directly convertible to cash, such as, but not limited to, transfers to deposit accounts with other banks, purchases of casino gaming chips and travelers cheques, the loading of some electronic purses. How do I repay the outstanding balance on my credit card to enjoy the Grace Period? Each month you will receive a credit card statement, which indicates your outstanding balance, minimum monthly payment, and a period during which you have to deposit money to repay the debt. To enjoy the Grace Period you should repay the whole amount of debt, indicated in the statement in due time. In this case, the interest rate on payment transactions, which is indicated in the statement, will not be charged. I have covered my debt only in part - am I eligible for the Grace Period in the following month? Yes, if you repay in full the amount of debt indicated in the statement in the following month. In this case, Grace Period will apply only to those operations, which were made during the applicable month. Right now I have a debt on my credit card. How will Grace Period affect this amount?
After the introduction of Grace Period (from February 2005) you will receive a monthly statement which reflects the outstanding balance and the time when it is due to be settled. To enjoy Grace Period you will have to repay this amount in full. If the amount is repaid partially, the bank will charge interest regularly, according to the rates. For additional information please call the 24-Hour CitiPhone Banking at Am I eligible for Grace Period if I deposit monthly payments under "Equal Payments Plan!"? Yes, you are. Monthly payment under "Equal Payments Plan!" is added to the outstanding balance. If this amount is paid on time and in full, you will be granted Grace Period on regular operations. At the same time, the "Equal Payments Plan!" operation is paid in a regular manner, in equal installments, including charged interest. From what moment is the interest charged? Whenever you fail to settle the debt in full until the date indicated in the statement, the interest will be charged in accordance with the rates as of the date of purchase until full repayment. How can I learn the repayment deadline?
The deadline is indicated every month in the credit card statement (in hard or electronic copy). You can also check the deadline by calling the 24-Hour CitiPhone Banking at How will the introduction of Grace Period affect the rates set by the bank? The rates of the bank will not change. Will the annual percentage rate for the "Equal Payments Plan!" change? No, the interest rate for purchases through the "Equal Payments Plan!" remains unchanged - 18% annual percentage rate with partner stores, 22% annual percentage rate - for purchases in other stores. How will Grace Period affect the Terms and Conditions of Credit Card Services provided to the Customers? The Bank has introduces changes to the Terms and Conditions of Credit Card Services provided to the Customers in clauses, related to charging interest for using the credit. How can I learn new Terms and Conditions of Credit Card Services provided to the Customers? All customers of the bank that got their credit cards before February 1, 2005 will receive the new edition of the Terms and Conditions of Credit Card Services provided to the Customers by mail, along with an information letter from the bank. New customers will receive Terms and Conditions of Credit Card Services provided to the Customers with their credit cards. You can also check the new edition of the Terms on our web-site. Where can I get further information regarding the Grace Period? You can contact the 24-Hour CitiPhone Banking to ask an operator the question you are interested in. Numbers of the 24-Hour CitiPhone Banking: +7 (495) Are purchases made abroad or through the Internet covered by Grace Period? Yes, they are. Are purchases made with a supplementary credit card covered by Grace period? Yes, they are. The amount of debt on a supplementary credit card is added to the total outstanding balance on the main card. In case you pay the full amount of debt before the required date, you will be granted Grace Period. Do I have to pay tax on using a credit line with Grace period (on client's material gain)? As of January 1, 2005 an amendment to the Tax Code was enforced, that is related to granting grace period for credit cards. In accordance with the amendment the benefit, gained by the client as a result of using the credit line on concessionary terms, determined by the bank and the client in an agreement, is not subject to taxation. What differs a "MegaFon-Citibank" card from the regular Citibank credit card? Having all the qualities of a regular Citibank credit cards - issued by a leading bank (subsidiary of Citigroup), replenishing credit line up to RUB 160 000 and Grace Period (free of charge, i.e. interest-free) for a period up to 50 days - "MegaFon-Citibank" credit card offers a whole range of additional benefits to holders:
How can I check the bonus points gained through the use of "MegaFon-Citibank" credit card? You can check the gained bonus points in a monthly statement, which you receive by regular mail or e-mail. To get a statement you can also use Citibank Online. How often are the bonus points gained through the use of "MegaFon-Citibank" card added? Bonus points are calculated on the last business day of each calendar month and are credited to the MegaFon-Bonus account between the 5th and 20th of the current month for the previous month. Are bonus points accrued for cash withdrawal transactions through ATMs? Bonus points are not added for cash withdrawal operations through ATMs. What is the cost of the annual servicing of a "MegaFon-Citibank" credit card? The annual service charge for a "MegaFon-Citibank" credit card is RUB 950. What is the cost of issuing a "MegaFon-Citibank" credit card? The card is issued free of charge. What interest rate applies to using credit line on "MegaFon-Citibank" credit card? The interest rate on your credit may vary between 0% and 2.33% per month in RUB. If you use the Grace Period, granted for "MegaFon-Citibank" credit cards, the interest rate will be 0%. You have an opportunity to use the "Equal Payments Plan!". In this case the interest rate will equal 1.5% per month if the purchase was made in a Citibank partner store, including "MegaFon-Moscow" offices (to check a list of partner stores please call the
24-hour CitiPhone Banking at +7 (495) 775-75-75 or study promotional materials delivered on a regular basis with a credit card statement to all holders of the "MegaFon-Citibank" credit cards by mail); and 1.83% when paying for purchases in other outlets. |
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