Insurance programs



Защита от несчастного случая Personal Accident Insurance

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Personal Accident
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Dangers are lurking almost everywhere, whether you travel on business or for leisure, go by public transport or use your own vehicle, or are away on vacation. Please take care of yourself and your family. ZAO Citibank and ZAO Insurance Company AIG Life offer Citibank credit card holders a Personal Accident Insurance that provides coverage against accidental death and disability.


Advantages of Personal Accident Insurance:

  • High insurance coverage at a special price (monthly insurance premium from RUB 160)
  • Easy to apply and renew
  • Doubling of benefits in case an accident takes place while traveling by common carrier (by train, plane, etc)*
  • Child insurance if you choose a Family Insurance Program
  • 24-hour insurance coverage is effective all over the world 365 days/year

Individual Insurance Program provides insurance coverage for Citibank credit card holders, in case of permanent total disability, bodily damage or death of the Insured Person due to an accident.

Family Insurance Program provides insurance coverage for Citibank credit card holders, their spouses, and children aged from 2 to 18 years, in case of permanent total disability, bodily damage or death due to an accident (for adult family members), and in case of child's disability or bodily damage due an accident.


How does Personal Accident Insurance work?

Personal Accident Insurance becomes effective as of the first day of the month following the month in which the first insurance premium was paid and continues throughout the validity period of your Citibank card, provided regular premium payments are made. ZAO Insurance Company AIG Life will pay insurance money to the Insured Person or his/her relatives under the chosen insurance program if an accident has resulted in tragic consequences - permanent and total disability or the loss of life. Payments will be made in full, regardless of whether or not there are any other insurance plans and allowances.


Who is eligible for Personal Accident Insurance?

Credit card holders and their lawful spouses aged from 18 to 64 years as well as their children of 2 to 18 years old (within the bounds of the Family Insurance Program), on condition that they are not disabled (disability group I or II), do not require continuous care, and do not suffer from mental illnesses and/or disorders, AIDS or HIV-infection. A complete list of exclusions can be found in Accident Insurance Policy Terms and Conditions (PDF, in Russian).


Where is the coverage effective?

This insurance provides effective 24-hour coverage throughout the world.


Amount of insurance coverage and corresponding insurance premium

Insurance coverage Silver Gold
Individual Family Individual Family
Accidental permanent total disability indemnity, RUB 1 200 000 1 200 000 2 400 000 2 400 000
Accidental death indemnity, RUB 1 200 000 1 200 000 2 400 000 2 400 000
Common carrier* indemnity, RUB 2 400 000 2 400 000 4 800 000 4 800 000
Insurance premium per month, RUB 160 320 320 640


How to apply for Personal Accident Insurance

To apply for the program as well as to get any additional information, please call 24-hour CitiPhone Banking on:
+7 (495) 775-75-75 in Moscow,
+7 (812) 336-75-75 in St.Petersburg,
  8 (800) 200-38-38 for other RF cities,
or visit any Citibank branch.

Claims process

Inform ZAO Insurance Company AIG Life of the insured event and submit supporting documents. ZAO Insurance Company AIG Life contacts and the list of required documents can be found in the Policy Terms and Conditions.


How to cancel Personal Accident Insurance

You may cancel the insurance at any time by giving written notice at any ZAO Citibank branch in Russia, and, if you do so within the first month of your insurance activation date, the insurance premium will not be charged, or, if it has been paid, will be refunded.

Please also read the Policy Terms and Conditions.


* "Common carrier" means any land, water or air conveyance properly registered for the purposes of using it as passenger transport running on regular routes according to the timetable.

This insurance program is offered by ZAO Insurance Company AIG Life (license #4608 D, issued on October 16, 2003 by RF Ministry of Finance). Neither ZAO Citibank, Citigroup, Inc. nor any of their affiliates shall be held liable thereunder or in connection therewith.

This type of insurance is not investment insurance and does not provide for a refund of insurance premium for the insurance period elapsed.



How to apply
for the program?
To apply for the program as well as to get any additional information please call 24-hour CitiPhone Banking:
+7 (495) 775-75-75
in Moscow,

+7 (812) 336-75-75
in Saint-Petersburg,

8 (800) 200-38-38
for calls from other cities of the RF
or visit Citibank branch.