Convenient Banking



With Citigold we are eager to offer you the best service. We have made special Citigold lounges in Citibank branches especially for you. We also ensure that with Citigold you can make transactions with ease.

You can make transactions and access your account remotely with a range of preferential services:

  • 24-hour Citibank Online
  • 24-hour Citigold CitiPhone banking:
    (495) 775-77-77 in Moscow,
    (812) 336-38-38 in St.Petersburg,
    8-800-700-91-91 for other cities in Russia
  • 24-hour Citigold Home Connect
    800-2484-2633 — one number to call, wherever in the world you’re calling from.*


There's also an SMS Alerting Service available for transaction notifications and wide branch and ATM networks for your convenience.

You can book the Citigold lounges in Citibank branches for personal meetings with your associates.

You can grant the right to use your accounts to your relatives or anyone above 18 by issuing supplementary cards for them. For Citigold customers, up to 3 supplementary cards are issued and maintained free of charge.

*You can call by this number from the following 40 countries: Austria, Argentina, Australia, Belgium, Brazil, China, Colombia, Germany, Hong Kong, Hungary, Italy, Japan, US, Costa Rica, Panama, Peru,Norway, New Zealand, Malasia, Netherlands, UK, Thailand, Macau, Swizerland, Luxembourg, France, Taiwan, South Korea, Singapore, Philippines, South Africa, Spain, Israil, Denmark, Portugal, Ireland, Poland, Iceland, Sweden, Finland. From the rest countries you can call +7 495 775 77 77, the cost of this call will be charged according to your mobile operator tariffs for rouming service.