About Us Citi in Russia and CIS  ZAO Citibank, a fully owned subsidiary of Citigroup in Russia, was one of the first international banks to enter the Russian market in 1992. Today, Citi is one of the largest and best capitalized banks in the country. More than 3,000 institutional clients and over one million retail customers, including 500,000 credit card holders, are served by Citi’s 3,000 employees in more than 50 branches located in 11 cities across Russia. Citibank’s clients have access to the full spectrum of banking services and are provided with integrated and innovative financial solutions. Today Ñitibank operates in 3 CIS countries — Russia, Ukraine and Kazakhstan. ICG (Institutional Clients Group) Citi is one of the largest banks in Russia serving institutional clients as measured by number of clients, turnover and assets. Our more than 3,000 institutional clients represent all of Russia’s leading industrial and business sectors. Citi is the global cash management provider for Russia’s leading companies and advises many on their international acquisition plans. Citi’s long list of corporate customers includes the country’s industrial giants, leading multinationals and local emerging companies, and major financial institutions. RCB (Regional Consumer Bank) In 2002, Citibank ZAO launched consumer banking operations by opening its first retail branch in Moscow. Citi now serves about 1 million retail customers across Russia. Citi serves retail customers in Russia through more than 50 retail branches, over 550 ATMs, and online and telephone banking. Citi has acquired over a million customers across Russia, including 500,000 credit card holders. The majority of our customers turn to Citi for more than just one banking service: they choose Citi for our easy access accounts, convenient banking services, and advanced security and fraud protection. We attract, train and inspire the best people to deliver excellence in client service. Citi currently offers the following products and services to consumers: credit cards with grace period; personal loans; investment products; multi-currency checking and savings accounts; payroll package for salaried employees; Citibank Online internet banking service; CitiPhone – telephone banking support service; an exclusive premium banking package Citigold; Citibank alerting service gives subscribed customers the ability to receive online information about their transactions and balances via email or SMS. Information on Citibank in CIS can be obtained from our regional offices:
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