CitiOne



How to become a customer of
ZAO Citibank Russia
Apply Now!

It is very simple to become a customer of ZAO Citibank!

For opening Citione account package you have to make 3 steps:

Step 1:
Fill out application form

Fill out online form for opening Citione account package.

Step 2:
Prepare all necessary documents

For residents of the Russian Federation it is necessary to prepare:
  • Copy of passport

  • Copy of any other document that is could you identify.

    It could be variants:
    • Copy of driving license certificate, Copy of medical insurance card, NDFL #2 Form,
    • Employee card with photo.

      To know the full list of accepting documents you always can contact our representative by number +7 (495) 775-42-42 in Moscow, +7 (812) 336-30-00 in St.Petersburg or 8 (800) 700-93-93 for other RF cities.



  • Photo 3 x 4 сm, if you wish us to place your picture and signature on the front of your card.


  • If you are self-employed individual you should have:

    • Copy of Tax declaration for the last year;


ZAO Citibank reserves the right to ask for any additional documents at any time.



For non-residents of the Russian Federation:
  • Copy of passport
    plus copy of Russian visa (if you don't have appropriate note at your passport).

  • Copy of notarized translation of passport into Russian.

  • Registration copy.

  • Copy of any other document that could you identify.

    To know the full list of accepting documents you always can contact our representative by number +7 (495) 775-42-42 in Moscow, +7 (812) 336-30-00 in St.Petersburg or 8 (800) 700-93-93 for other RF cities.

  • Photo 3 x 4 сm, if you wish us to place your picture and signature on the front of your card.

  • NDFL # 2 Form from your employer's HR department for at least previous 3 months according Russian Federation legislation or copy labour contract or statement from your bank account.

  • Copy of migratory card.

ZAO Citibank reserves the right to ask for any additional documents at any time.


Step 3:
Phone to Citibank

  • If you fill out online form you could miss this step. Citibank employee will phone you.
  • Please, phone to Citibank by number +7 (495) 775-42-42 in Moscow, +7 (812) 336-30-00 in St.Petersburg or 8 (800) 700-93-93 for other RF cities and let us know that you would like to open CitiOne account package.

Everything else we make ourselves

Citibank representative comes at your home or office at any suitable time for you to answer on your questions and take away filled out application form and documents.

Please, take your attention that you need have originals of documents and personally hand all documents to our representative. Bank representative due to compare provided copies with originals.

Moreover, you have an opportunity to fill out application form and hand all suitable documents visiting one of our branches or sale centres.



CitiOne application form (in Russian)

"CitiOne" application form