Contacts // ZAO Citibank Russia

For consumer customers

For our branch or ATM locations please visit Branches and ATMs section.

Please contact CitiPhone for all queries at

+7 (495) 775-75-75 in Moscow,
+7 (812) 336-75-75 in St.Petersburg,
8 (800) 700-38-38 from other cities in Russia,

Facsimile messages:

For complaints and requests +7 (495) 589-28-56
For cards disputes +7 (495) 589-28-55
For card/account closure requests +7 (495) 589-28-35

You can also send us a message.

For initiation of a funds transfer or any other banking activity please use our Internet banking solution Citibank Online.

For corporate customers

We operate in three countries in the CIS Region:

Russia, Moscow
8-10, bld. 1, Gasheka St. 125047 Moscow
tel. +7 495 725-1000
fax. +7 495 725-6700

Russia, St. Petersburg
5 Italyanskaya St. 191011 St. Petersburg
tel. +7 812 718-3696
fax +7 812 718-3690

Ukraine, Kyiv
16G Dimitrova St. 03150 Kyiv
tel. +380 44 490-1000
fax. +380 44 490-1030

Kazakhstan, Almaty
Park Palace, building A, 41 Kazybek bi St. 050010 Almaty
tel. +7 727 2980-400
fax. +7 727 2980-399