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Security



3 levels of security

We have gone to extraordinary lengths to ensure that your transaction with Citibank Online is completely secure, so that your account is safe. Our security features use the very latest technology and process as below.

Citibank currently offers 3 levels of security to help safeguard your financial information:

1. Strong Encryption (128-bit)

All data sent to and from Citibank is 'scrambled' and 'resembled' between Citibank and your personal computer to protect your personal and financial information. Your PIN does not travel on the Internet during login authentication, and the session is Triple DES encrypted. Hence nobody can intercept your PIN while you are using Citibank Online.

2. Personal Identification Number (PIN):

Your PIN must be entered every time you sign on to Citibank® Online or every time you perform a financial transaction from Citibank® Online. Remember, always keep your ATM PIN confidential.

3. Automatic Time Out:

There is a security feature intentionally built-in to the system. When there is no activity for reasonable time, Citibank will terminate your secure Citibank® Online session to help protect against unauthorized access.

Additionally, Citibank also ensures security of your banking account and credit card by using a Fraud Early Warning System (FEWS). We use our worldwide experience and technology to provide you the safest services.