Your security



If you are victim
In each fraud case or attempt Citibank makes investigation, and also co-operates with law enforcement to find fraudsters and to prevent (reduce) damage.
  • If you received suspicious e-mail on behalf of Citibank or Citigroup, forward it to the following address: security.ru@citigroup.com
  • If you received suspicious call or mail on behalf of Citibank, contact CitiPhone to specify authenticity of the call (mail).
  • If you became fraudsters' victim or suspect that your data is known to third parties, we recommend you to inform CitiPhone about it immediately.
  • CitiPhone specialists will help you to overcome troubles, and you can continue to use Citibank service.
  • Contact phone numbers of CitiPhone service:

    +7 (495) 775-75-75 in Moscow,
    +7 (812) 336-75-75 in St.-Petersburg,
      8 (800) 700-38-38 in other Russia cities.