Your security

1. Strong Encryption (128-bit)
   All data sent to and from Citibank is 'scrambled' and 'resembled' between Citibank and your personal computer to protect your personal and financial information. Your PIN does not travel on the Internet during login authentication, and the session is Triple DES encrypted. Hence nobody can intercept your PIN while you are using Citibank Online.
2. Citibank Online Password
   Your Citibank Online Password must be entered every time you sign on to Citibank Online and when you performs a financial transactions in this system. Remember: always keep your Citibank Online password in secret.
3. Automatic Time Out
   There is a security feature intentionally built-in to the system. When there is no activity for reasonable time, Citibank will terminate your secure Citibank Online session to help protect against unauthorized access.

1. Enter Citibank Online only using the official site www.citibank.ru
   ZAO KB Citibank never places links to page Citibank Online in out coming correspondence to customers.
   
   
2. Avoid entering Citibank Online in popular places of Internet services, for example Internet cafe. If you had to make transaction using PC of the general use, change your password from the personal PC after you used PC of the general use. It is very important, as there is a risk of interception Citibank plastic cards numbers, and also their passwords by means of special programs, built in PC of general use, without your permission.
   
   
3. Verify the address of every website, known as the URL. Make sure that the URL you want appears in the "address" or "location" box on your browser window. Some websites may appear to be legitimate but actually are counterfeits. Take a few extra seconds and type the URL yourself. Fraudulent "look alike" websites are designed to trick consumers and collect their personal information. Make sure that websites on which you transact business post privacy and security statements and review them carefully.
   
   
4. Look for the padlock symbol at the bottom right of a web page (or from the right of address line for IE 7 or upper versions) to ensure the site is running in secure mode BEFORE you input sensitive information.
   
   
5. Remember, Citibank never requests TPIN-code in Citibank Online.
   TPIN is used only for your authorization by phone during a call to CitiPhone.
   
   
6. Remember, for log in to Citibank Online you need to enter only User ID and Password, but there are the exceptions.
   Citibank requests number of your bank card and PIN-code in Citibank Online in the following cases:
   • During registration (User ID and Password creation),
   • For User ID reminding,
   • New Password creation
   
   
7. Use Citibank Online system only in PC, protected by anti-virus programs and timely update anti-virus databases.
   Put modern anti-virus software and personal firewall on your personal PC. It is necessary to update anti-virus software frequently for protection against new viruses and harmful programs. Personal firewall allows preventing unapproved access to your PC from Internet or from a local network. Its use is especially necessary on PCs with high-speed access to Internet.
   
   
8. Verify Date/Time of your last visit of Citibank Online. When you sign in you can see the last time you visited by going to the home page and looking at the top.
   
   
9. Log off.
   Do not just close your browser. Follow the secure area exit instructions to ensure your protection.