Citibank Alerting Service




Stay tuned to your accounts with Citibank Alerting Service!


Citibank Alerting Service is integrated with Citibank Online. When subscribed to Citibank Alerting Service, you will be able to receive online sms and email alerts about cash withdrawals at ATMs, bank transfers or shopping purchases with your bank or credit card right to your mobile phone or mailbox.


What types of messages are available?

Debit cards

Citibank MasterCard debit card Citibank MasterCard Gold debit card Citibank MasterCard Electronic debit card

Type / Description SMS Template
Debit on account (online alert)
All debit transactions (ATM withdrawals, outgoing transfers etc), except point-of-sale (POS) debit and bank fees.
Debit 15000.00 RUR from account **1234
Transaction: External Transfer
Date: 26/02/11
Balance (incl. credit limit): RUR 14000.00
Debit on card (online alert)
All debit transactions at point-of-sale (POS) terminals.
Debit RUR 12000.00 from account **1234
Point of sale: AEROFLOT MO
Date: 02/21/11
Balance (incl. credit limit): RUR 200123.11
Credit on account (online alert)
All credit transactions (incoming fund transfers, salary credit, ATM cash deposit)
Credit RUR 12000.00 to account **1234
Transaction: Internal Transfer
Date: 02/21/11
Balance (incl. credit limit): RUR 12100.00
Balance on all accounts (offline alert)
Balance on all accounts (offline alert)
Balances (incl. cred. limit) on 12/31/10:
**1234: RUB 1000.00
**1235: RUB 1000.00
**1236: USD 1000.00
**0111: USD 1000.00
**3121: EUR 1000.00
**5412: EUR 1000.00
Account overdraft (offline alert)
Messages about overdraft on your account
Overdrawn amount: RUB 20100.00; date 01/22/10; account **2111
Time deposit

Time deposit subscription (offline alert)
Time deposit is placed
Amount: RUB 20000.00
Interest Rate: 21%
Tenor: 36
Maturity date: 12/31/10
Time deposit maturity (offline alert) Time deposit (account number **1234) for amount EUR 100000.00 is maturing on 12/31/10, maturity value is EUR 100002.00
Time deposit redemption (offline alert) Time deposit (account number**1234) for RUB 200000.00 matured on 11/21/10 and automatically transferred to account **4001


Online alerts - message is generated and sent at the time of the event.

Offline alerts - message is generated and sent next business day. Balance information is the ending balance for the previous day.


Credit cards

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Type / Description SMS Template
Debit on card for primary cardholder (online alert)
All debit transactions (ATM withdrawals, point-of-sale(POS) terminals) except bank fees (to modify for this).
Payment to card account **1241
Amount: RUB 1000000.00
Date: 11/22/10
Available balance: RUB 30000000.00
Card repayment confirmation (offline alert)
Notification about repayment confirmation.
Credit: 1500.00 RUB; transaction: CC repayment; credit card: 1562; date: 01.02.08
Minimum due reminder
Min Due reminder is sent 3 days before payment.
Min due: 857.00 RUB; pay till 11.03.08; credit card: 0524; available balance: 27860.00 RUB
Credit limit 80% nearing maximum (offline alert)
Credit limit 80% nearing maximum
80% of your credit limit is used
Credit card: **3212
Available balance: RUB 310000.00
Date: 05/16/10
Debit on supplementary card for supplementary card holder (online alert)
Debit on supplementary card for supplementary card holder
Debit: 280.00 RUB; sup.card: 0412; transaction: MEGAFON AUTOPOPOLNENIE Mo Txn Des M/P ORDR; date: 02.03.08
Card Delinquency (offline alert)
Card Delinquency
Past due notice. Amount: 2500.00 RUB; due date: 10.02.08; credit card: 0524

Online alerts - message is generated and sent at the time of the event.

Offline alerts - message is generated and sent next business day.


Step by step instruction "How to subscribe for Citibank Alerting Service"

Step by step instruction "How to unsubscribe from Citibank Alerting Service"



How to subscribe for Citibank Alerting Service (step by step instruction)
How to subscribe for
Citibank Alerting Service

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How to unsubscribe from Citibank Alerting Service (step by step instruction)
How to unsubscribe from
Citibank Alerting Service

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