Online cash deposits at Citibank ATMs

1. Find out your outstanding balance and due date

Your outstanding balance and minimum payment amount (in the case of a credit card), monthly installment (in the case of a personal loan) and due date are shown in your monthly account statements and loan advices respectively. You can also get this information by calling 24-Hour CitiPhone Banking on:

+7 (495) 775-7575 in Moscow,
+7 (812) 336-7575 in St. Petersburg,
  8 (800) 700-38-38 in other Russian cities

or through Citibank Online.

To speak to the operator, you can use free telephones located beside ATMs in Citibank branches.


2. Don’t forget your Citibank card


To make an online cash deposit, you should use:

• your Citibank debit card (for loan repayments), or
• either your Citibank credit or debit card (for credit card repayments).

Online cash deposits at Citibank ATMs (the Step-by-Step Guide)

For your convenience, please refer to the Step-by-Step Guide. You can check your account balance right after your transaction by doing any of the following: By choosing the necessary option at any Citibank ATM By calling 24-Hour CitiPhone Banking on: +7 (495) 775-75-75 in Moscow, +7 (812) 336-75-75 in St. Petersburg,   8-800-200-38-38 in other Russian cities. By logging into Citibank Online.

Please keep your ATM receipt! The receipt will serve as confirmation of your online cash deposit.

Branches and ATMs page

* Citibank has the discretion to extend the time for cash deposit processing in exceptional cases.