Online cash deposits at Citibank ATMs




Your time is precious!


Attention: screen flow in Citibank ATMs has been enhanced since 29.05.2010 for «Cash deposit» option!
To learn more about changes, please visit Step-by-Step Guide.


Citibank customers can use our special ATMs with on-line cash deposit function in order to deposit cash to an account, top-up credit card balance or make a loan repayment. All such ATMs are quite visible as they're marked with a green sticker.

A green ATM sticker: On-line Cash Deposit
  • Instant* — funds are credited to your account on-line. You can start using them for payments and transfers straight away.

  • 24/7 — you don't need to hurry to the branch within its working hours and then queue to the teller. All our ATMs work around the clock.

  • Free — you don't pay any fees for cash deposit through our ATMs.

  • Safe — all ATMs with on-line cash deposit function are located in Citibank branches, where you can transact safely.


How to deposit cash?


It's easy to deposit cash using your Citibank debit or credit card. If you don't have a Citibank card yet or you deposit cash to your relative's account, you will need to use 20-digit card or account number.

Online cash deposits at Citibank ATMs (Step-by-Step Guide)
Online cash deposits
at Citibank ATMs
(Step-by-Step Guide)
  • You can only deposit rubles to your ruble account, including credit card account.
  • ATM accepts notes only. You can insert a bunch on notes into the slot, but remember to take off all clips and envelopes. We recommend you deposit max 30 notes per one transaction.
  • If you want to top-up your credit card, please use your credit card or choose credit card account in your banking profile.
  • For loan repayment, please use your debit card and choose current ruble account as a destination (monthly loan installment will be automatically debited from your current account on a due date).

How to report a problem?


In case you encounter any technical issues or other difficulties during your transaction, please talk to our Branch assistant or call 24-Hours CitiPhone Banking by the numbers below:
+7 (495) 775-75-75 in Moscow,
+7 (812) 336-75-75 in St. Petersburg,
 8-800 700-38-38 for calls from other Russian cities.


* Citibank has the discretion to extend the time for cash deposit processing in exceptional cases.