Bill payments

Confirmation of bill payment
You can order a copy of payment order with all payment details at any of our Branches or by calling 24-Hour CitiPhone Banking.
In case payment is not credited or incorrect
In case your payment is not credited or you wish to correct it call "Rapida" Customer Service at:
+7 (495) 363-22-80 in Moscow
(this telephone number is indicated on ATM receipt in case of bill payments through Citibank ATMs),
(8-800) 555-444-1 for other RF cities.
You can also send a payment reversal/correction application via fax to "Rapida" Customer Service at +7 (495) 363-22-80. "Rapida" will process the received applications within it's working hours (8 AM till 8 PM on week days, 10 AM till 9 PM on weekends and holidays).
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