You Inspire — We Improve

February 22, 2017

Dear Customers,

We keep making improvements to our online banking channels inspired by your feedback. This newsletter is about some of the improvements designed to make your use of Citi Mobile® and Citibank® Online more convenient for you.

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Attention! Banking system upgrade on February 18, 2017

February 17, 2017

Dear Customers,

Pease note that due to system upgrade, the following Citibank services will be unavailable on Saturday, 18 February:

  • CitiPhone, Citibank® Online, Citi Mobile® , Citibank Alerting Service — between 4 a.m. and 6 a.m. Moscow time;
  • Citibank ATMs — between 4 a.m. and 5 a.m. Moscow time.

We apologize for the inconvenience this may cause. Thank you for your understanding.

AO Citibank


Changes to the AO Citibank Credit Card Terms and Conditions for Consumers

February 10, 2017

Dear Customers,

Please note that the AO Citibank Credit Card Terms and Conditions for Consumers will be changed with effect from February 13, 2017.

The new version of the AO Citibank Credit Card Terms and Conditions for Consumers is available here.


Changes to CitiOne and Citibank Bank Service Package Tariffs Effective January 15 2017

January 12, 2017

Dear Customers,

We are pleased to announce our new CitiOne and Citibank Bank Service Package Tariffs to take effect on January 15, 2017. Payroll customers who became CitiOne account holders on or after October 1, 2015, will have the benefit of a new free travel insurance program offered by JSC IC Allianz. As before, the free insurance will be available to the customers whose monthly salary payments into Citibank accounts are equal to, or exceed, RUB 400,000.

For a full list of insurance risks and covers, please refer to the Explanatory Notice.

The new version of the Tariffs is available here.

The current version of the Tariffs is available on our website under «Contact Us».

Thank you for banking with Citibank!

AO Citibank