Branches, Credit and Payment Centres, ATMs

Dear Customers!

We would like to inform you about Bank working hours during the forthcoming holidays.
February 22 — branches will be closed 1 hour ahead of regular schedule.
February 23–26 — all branches will be closed.
February 27 — first working day after holidays.

Branches located at shopping malls will be available in accordance with shopping mall working schedule. Citibank ATMs and Citibank® Online are available 24/7. Additional information about branch and ATM locations is available at our CitiPhone banking at +7 (495) 775-75-75 in Moscow, +7 (812) 336-75-75 in St. Petersburg, 8 (800) 700-38-38 for other Russian cities:

  • through Interactive Voice Response (IVR) — 24 hours a day, 7 days a week;
  • through operator — between 8.00 a.m. and 8.00 p.m. on weekdays.

Sincerely, AO Сitibank



Citibank representative offices and Branches in others cities

  • Citibank branches in Kazan'
    6, Spartakovskaya ulitsa, Kazan'
    Opening hours: Mon-Fri 9:00-18:00

  • Citibank representative office in Novosibirsk
    86, entrance №2, of.304, Frunze ulitsa,Novosibirsk
    Opening hours: Mon-Fri 9:00-18:00