Communicating with Citibank is easy and convenient! For example, you needn't waste time making credit card
repayment — waiting in line, worrying about crediting dates or searching for the nearest ATM. To save you time and effort we offer various repayment options. You just need to choose the one that's convenient for you!
You can find the account number to which payments on your credit card are made in your monthly credit card statement at Citibank Online or call CitiPhone.
To make a bank transfer without opening an account in Sberbank or Moscow Industrial Bank branches you can fill in
Form PD-4. This form is available at any Sberbank or Moscow Industrial Bank branch.
You can also make transfers from your accounts in other banks using their internal forms and regulations.
For your PIL/CC delinquency questions please call us at 8 (800) 700-77-55 (Russia toll free).
To call from another country please use +7 (495) 783-63-80.
We offer various debt restructuring programs to our current clients. If you are having difficulty paying off your credit card balance, please call us at:
Business hours: daily 10AM to 7PM (except Saturday and Sunday).
* The stated amount is due payable according to item 2.6 of the Terms and Conditions. Otherwise, the minimum payment amount is calculated according to item 2.5 of the Terms and Conditions.
1 Some types of transactions are chargeable. For more information, please, address Citibank branches or find information at www.citibank.ru.