Convenient service at no extra charge

We are doing our best to make your everyday banking service as comfortable as possible as well as to help you save and boost you savings.

As a Citigold Client you are entitled to:

  • Special Tariffs:

    • Free monthly banking services1
    • Cash withdrawal from ATMs belonging to any bank in any place of the world free of charge2
    • Free transfers in RUB3
    • Privileged exchange rate for large amounts
  • Remote account management round the clock:

    • Via Citigold CitiPhone telephonic service
    • Via Citibank Online Internet service
    • Via your mobile phone by means of Citi Mobile
  • Continuous Account Transaction Monitoring

    By means of a free SMS service, which will provide you with account balance and transaction information sent to your mobile phone.

  • Easy&fast Bill Payment:

    • No-fee payment of telecommunication, utility and other bills via Citibank ATMs, the Citigold CitiPhone service and the Citibank Online system.
    • Recurrent payment option, where you can arrange to pay necessary services by sending money from a specified account automatically.

Still have questions? Call us any time!

Moscow +7 (495) 775-50-05
St. Petersburg +7 (812) 336-20-00
Other cities in Russia 8 (800) 700-11-77

1 The free monthly banking service is only available subject to the condition that the Average Monthly Relationship Balance 4 in the calendar month preceding the month in which the privileges are used was equal to or greater than RUB 2 500 000 or its equivalent in other currencies (for those who became Citigold customers before January 1, 2015) or RUB 4 000 000 or its equivalent in other currencies (for those who became Citigold customers after January 1, 20152 The service of free cash withdrawal from other ATMs with a debit card and special benefits except Concierge privilege are only available subject to the condition that the Average Monthly Relationship Balance 4 in the calendar month preceding the month in which the privilege is used was equal to or greater than RUB 6 500 000 or its equivalent in other currencies (for those who became Citigold customers before January 1, 2015) or RUB 10 000 000 or its equivalent in other currencies (for those who became Citigold customers after January 1, 2015).

2 The service of free cash withdrawal from other ATMs with a debit card and special benefits except the Concierge privilege, are only available to Citigold Debit Card holders in case of maintaining the monthly average balance4 above 2,500,000 RUB or equivalent amount in other currencies.

3 The free transfers via Citibank offices are only available subject to the condition that the Average Monthly Relationship Balance 4 in the calendar month preceding the month in which the privilege is used was equal to or greater than RUB 2 500 000 or its equivalent in other currencies (for those who became Citigold customers before January 1, 2015) or RUB 4 000 000 or its equivalent in other currencies (for those who became Citigold customers after January 1, 2015).

4 The monthly average balance is calculated by adding up positive daily opening balances of all the accounts held by the customer with Citibank during the month and by dividing the amount by the number of days during the respective month. The minimum monthly average balance also includes balances of brokerage accounts and securities accounts. Insurance products are not included on the calculation of the monthly average balance. For the purpose of Citigold privileges, the Average Monthly Relationship Balance may include balances in the Customer’s accounts with AO Citibank and its affiliates in accordance with the Consumer Banking Terms and Conditions.