Program Mastercard Airport Experiences from LoungeKey2 give access to airport lounges in over 500 cities across the world () and to exclusive dining, spa, retail and duty-free shopping offers.
On arrival at the lounge, quote ‘LoungeKey’ to the reception staff and present your Citigold World Elite Mastercard® debit card.
Please note that an authorization hold of US$ 1 is required for card validation.
After validation is completed, the hold falls off usually within ten business days.
Lounge access is free for you and two of your guests (subject to meeting the minimum balance requirements set out in the Tariffs), but for your third and subsequent guests, one of your accounts will be charged the equivalent of US$ 30 per guest.
If the average monthly relationship balance in the month preceding that in which the privilege is used was lower than the minimum required by the Tariffs, your account will be charged the access fee for the amount equivalent of US$ 30.
The charge will be made in the month following that in which a lounge is visited.
An annual certificate of insurance for you, your children and Citigold/Citigold Private Client supplementary cardholders.3, 7
Total cover limit: US$ 500,000 for you and US$ 50,000 for your children aged up to 18 years or up to 23 years if full-time higher education students.
Total cover limit: US$ 1,000,000 for you, US$ 100,000 for your lawful spouse, and US$ 100,000 for your children aged up to 18 years or up to 23 years if full-time higher education students.
- The insurance covers the first 90 days of each trip. An unlimited number of trips per year.
- Coverage territory: worldwide, including Russia (beyond 100 km of residential/registered address). The COVID-19 insurance coverage territory excludes the USA and, in the case of Russian citizens, Russia.
- Maximum eligibility age: 84 years.
- No deductible — all costs will be covered by the insurer.
The Allianz Travel mobile app helps you to do the following:
- Generate your insurance certificate;
- Find your nearest clinic;
- Contact customer service via web call, web chat or phone;
- Report an insured event, upload documents, check application status;
- Access a dictionary of medical terms, a medicines book, and more.
Install the app and log in using the mobile phone number you provided to Citibank as your primary number.
Your comfort and safety will be entrusted to, a personal chauffeur service with a fleet of new luxury and executive cars driven by smartly dressed chauffeurs. Wheely is available in Moscow, St. Petersburg, Yekaterinburg, Krasnodar, Perm, Kazan, Sochi, London (UK) and Paris (France).
For Citigold customers: four (4) airport transfers
Service levels: Business, XL, Kids
For Citigold Private Client customers: ten (10) airport transfers
All service levels, except Designated Driver
Citibank will cover a fixed airport transfer fare as perfare schedule. If your airport transfer fare is higher than the fixed fare, the difference will be charged to your card. Here are the reasons why your airport transfer fare can be higher than the fixed fare:
- Using toll roads;
- Exceeding the free of charge waiting time (60 minutes);
- Waiting at an airport with a name board (if you enter your flight number in the comments box when making your booking);
- Going beyond the official city boundaries (please refer to the for the official city boundaries);
- Making extra stops.
Boingo offers Citigold World Elite Mastercard® cardholders access7 to over a million Wi-Fi hotspots throughout the world on up to four devices at absolutely no charge.
The service is available in hotels, restaurants, shopping malls, and even in flights. For Mastercard holders only.
In order to access the internet on your laptop, log into see a list of available Wi-Fi networks.
*Boingo Wi-Fi is offered by Boingo Wireless, Inc.
While abroad, you can call Citigold CitiPhone back in Russia using local telephone services and not paying for an international call.
- To do this, you need to have a local SIM card or call from a local landline number.
- For a call from the USA, please dial: 1-800-2484-2633; after three beep sounds, press «7».
- For a call from other countries, please dial: international call prefix-800-2484-2633, after three beep sounds, press «7».
Example: To call from Germany, please dial: 00 (international call prefix in Germany)-800-2484-2633; after three beep sounds, press «7».
Please make sure this service is available in the country you are visiting: A list of countries and country codes
Or you can always call Citigold CitiPhone: +7 (495) 775-77-77 in Moscow, +7 (812) 336-38-38 in St.Petersburg, 8 (800) 700-91-91 elsewhere in Russia.
We will now be refunding you 50% of the cost of any taxi rides* worldwide, regardless of their destination or duration.
1. Maintain an Average Monthly Relationship Balance of at least RUB 6,000,000 if you are a Citigold customer or RUB 60,000,000 if you are a Citigold Private Client customer in the month preceding that in which you pay for your ride.
2. Pay for taxi rides* with your Citigold debit card.
3. The reward will be paid into your RUB current account in the month following that in which you pay for your ride:
- for Citigold customers — 50% of all purchases in the “Taxi” category made in the Reporting Period during the Promotion Term but no more than RUB 6,000 per Reporting Period;
- for Citigold Private Client customers — 50% of all purchases in the “Taxi” category made in the Reporting Period during the Promotion Term but no more than RUB 10,000 per Reporting Period.
Learn more about the new privilege here.
* MCC 4121
The lawyers of the National Legal Service AMULEX will promptly advise you on the most complex tax and legal issues6.
1. Get your access code by contacting your Citigold Relationship Manager.
2. Activate it by sending an e-mail titled “Activation” to email@example.com. Please include the following personal information in the e-mail:
- Certificate number
- Date of birth
- E-mail address
- Russian mobile number