Debit Cards and Banking Service

Services 24/7

Here is what you can do using Citibank Online or the Citi Mobile app:

  • Make fee-free transfers and bill payments
  • Convert currencies
  • Relink you card in an instant
  • Activate your card and accounts
  • Book time deposits

We may already have an answer to your question.

How do I apply for a Citibank debit card?

Applying is easy! Visit any Citibank branch and we will help you with your application.

Learn more about the application process and required documents here.

How do I deposit funds into my account?

Making a deposit into your card account is easy. You can do this in a number of fee-free ways: by bank transfer using Citibank’s payment details and your 20-digit account number, or through Citibank ATMs or Eleksnet terminals. You can also use Instant Payment Service (IPS) or card-to-card transfers. Learn more.

How do I open additional accounts in different currencies?

Once you have become a Citibank customer, you will be able to use Citi Global Wallet, which will help you save on conversion fees. After you enable Citi Global Wallet in the Citi Mobile app, you will have an option to open up to 16 current accounts in the following currencies on the app’s main screen:

  • US dollar (USD),
  • Euro (EUR),
  • British pound (GBP),
  • Swiss franc (CHF),
  • Japanese yen (JPY),
  • South African Rand (ZAR),
  • Singapore dollar (SGD),
  • New Zealand dollar (NZD),
  • Australian dollar (AUD),
  • Canadian dollar (CAD),
  • Czech crown (CZK),
  • Danish krone (DKK),
  • Norwegian krone (NOK),
  • Swedish krona (SEK),
  • Polish zloty (PLN),
  • Hong Kong dollar (HKD).
What privileges are available to me as a global traveler?

Being a global bank serving millions of customers from Singapore to New York, Citi knows how to add comfort to your travel, wherever you are:

  • One card = 17 world currencies — easy card linkage to the required account
  • Currency conversion through Citibank Online and the Citi Mobile app, including FX Order Watch
  • Fee-free cash withdrawal at Citi ATMs worldwide

Additionally for CitiOne Plus customers:

  • Fee-free cash withdrawal at any ATMs worldwide

Additionally for Citi Priority customers:

  • Free airport lounge access
  • Free travel insurance

* A percentage of purchases paid back to the cardholder. Cashback rules are determined by Citibank and may be changed at its discretion. For details of cashback rules, including non-qualifying transactions, please refer to the Cashback on Debit Cards Loyalty Program Rules and Conditions.

  1. A 50% cashback reward on all the purchases in the «Taxi» category (MCC 4121) charged to Citi Priority, Expert and Guru customers’ debit cards will be paid into the customer’s RUB current account in the month following that in which the customer pays for his/her ride, subject to maintaining an average monthly relationship balance of at least RUB 1,500,000 in the month preceding that in which the customer pays for his/her ride. The cashback reward will be capped at RUB 3,000 per month. The promotion is organized by AO Citibank and will be held between July 6, 2021, and July 31, 2022, which includes the time necessary for payment of the reward. The terms and conditions of the promotion are available at
  2. According to Frank Research Group (March, 2018). Investment products are not insured by any governmental agencies, are not bank deposits or guaranteed by the bank, and may lose value, including possible loss of the principal amount invested. Past performance is not indicative of future results. Prior to purchasing any investment product, you should fully understand the terms andconditions of the transaction and determine the economic risks and merits as well as the legal, tax and accounting consequences of the transaction and that you are able to assume the risk. Investments in foreign currency are subject to currency risk, which may result in value depreciation, in part or in whole.
  3. All Citigold privileges, other than Electronic Library, Boingo Wi-Fi and Legal Advice, are only available subject to the condition that the Average Monthly Relationship Balance in the calendar month preceding the month in which the privileges are used was equal to or greater than RUB 6,000,000 or equivalent. For the purpose of Citigold privileges, the Average Monthly Relationship Balance may include balances in the Customer's accounts with AO Citibank and balances in the Customer's accounts with AO Citibank's affiliates as referred to in the Consumer Banking Terms and Conditions. The cost of privileges is not included in the Customer's taxable income if the amount held in the Customer's current accounts is equal to or greater than RUB 250,000 or equivalent.
  4. According to Frank Research Group (2019).

Instruction. Banking Service Package CitiOne

Banking Services Application Form

CitiOne Bank Service Package: Tariffs is in effect as of February 14, 2020