Citi Protection from Personal Accident

Anything can happen in life. Be prepared and get yourself and your family financially protected against the unforeseeable! By taking out CiV Life’s Citi Protection from Personal Accident insurance, you and your loved ones will have financial peace of mind in unforeseen circumstances.

Participation in the insurance programs is voluntary and has no bearing on your application for any other banking product or service.

You can choose one of the following types of coverage:

  • Family Type to protect your whole family, including children;
  • Individual Type to protect yourself.

The amount of coverage available under each program type may be RUB 1,500,000, RUB 3,000,000 or RUB 6,000,000.

Benefits:*

  • Compensation for bodily injuries resulting from an accident (a percentage of the insured amount in accordance with the Payment Table depending on the severity of injury). The insurance amount for this risk is set at 5% of the maximum insured amount. The amounts in rubles are set out in the insurance certificate.
  • Compensation for each day of an insured person’s hospital stay (both in Russia and abroad) due to an accident starting from the 8th day, but no more than 100 days per insured event.
  • Disability insurance for your children.
  • Payment of 200% of the insured amount in the event of an insured person’s death caused by an accident on public transport.
  • Payment of 100% of the insured amount in the event of an insured person’s death caused by an accident.
  • Payment of 100% of the insured amount in the event of an insured person’s permanent total disability caused by an accident.

For detailed information about the terms and conditions of benefit payout, the insurance claim documents and the exclusions, please refer to the Insurance Rules of «Strakhovaya Kompaniya CIV Life» (for customers who enrolled after June 29, 2016).

The terms and conditions for customers who enrolled before June 29, 2016:

  • customers who enrolled after June 17, 2013, should refer to the Insurance Rules of «Strakhovaya Kompaniya CIV Life»;
  • customers who enrolled before June 17, 2013, should refer to the Insurance Policy Terms of OOO «Strakhovaya Kompaniya CiV Life».

Customers who enrolled before April 1, 2008, should refer to the Insurance Policy Terms of ZAO «Strakhovaya Kompaniya AIG Life» (current name — AO «Insurance Company MetLife»).

Program terms

The Individual Type is available to Citibank customers aged between 18 and 65 years. The Family Type is available to Citibank customers aged between 18 and 65 years, their spouses aged between 18 and 65 years and legally married to them as of the date of occurrence of an insured event, and their children aged between 2 and 18 years as of the date of occurrence of an insured event. The children are only insured against the disability risk.

To enroll in the program, you need to familiarize yourself with the Insurance Rules. The insurance contract comes into effect on the first day of the month following the month of the first insurance premium deduction from the customer’s account. Each customer receives an insurance certificate and the Insurance Rules:

  • at the time of enrollment (during a personal meeting with a manager); or
  • by mail (if the insurance contract is entered into over the phone).

You can order a copy of the insurance certificate by contacting CitiPhone or visiting a Citibank branch, at any time.

Coverage territory

The insurance coverage extends worldwide.

Program cost

Insurance rates depend on the chosen type of insurance. Upon your instruction, Citibank will deduct the insurance premium from your account on a monthly basis on the date of statement issue (in the case of a credit card) or on the date of monthly deduction (in the case of a debit card).

Program options Family
Coverage options 1 2 3
Insurance coverage, RUB 1,500,000 3,000,000 6,000,000
Insurance coverage for children, RUB 1,500,000 3,000,000 3,000,000
Hospitalization, payment per day of hospitalization beginning with the 8th day, RUB 900 1,500 3,600
Insurance fee per month, RUB 600 1,170 2,370
Program options Individual
Coverage options 1 2 3
Insurance coverage for adults, RUB 1,500,000 3,000,000 6,000,000
Insurance coverage for children, RUB No No No
Hospitalization, payment for a day of stay beginning with the 8th day, RUB 900 1,500 3,600
Insurance fee per month, RUB 330 660 1,350

Example:

A young couple with two children decides to enroll in the Family program. For just RUB 79 per day (RUB 2,370 per month), they get personal accident insurance and are eligible for the following benefits:

  • RUB 3,600 per day for each day of inpatient treatment for each spouse starting from the 8th day;
  • Compensation for fractures and burns (RUB 300,000 maximum);
  • RUB 6,000,000 in the event of permanent total disability of a spouse due to an accident;
  • RUB 3,000,000 in the event of disability of each insured child due to an accident;
  • RUB 6,000,000 — a lump sum payment in the event of death of each spouse due to an accident;
  • RUB 12,000,000 — a lump sum payment in the event of death of each spouse due to an accident on public transport.

If the insurance is cancelled within the first thirty (30) days of its commencement, the insurance premium will not be charged, or, if it has been paid, will be refunded, unless an insured event has occurred.

How to enroll

You can enroll in the program by contacting a Citibank branch.

For additional information, please call CitiPhone or visit a Citibank branch.

Activate your card online Free money transfer at Citibank Online

* «Citi Protection from Personal Accident» is an offer of OOO «Strakhovaya Kompaniya CIV Life» (Licenses СЖ № 4105, СЛ № 4105 dated May 19, 2017, issued by the Central Bank of the Russian Federation). AO Citibank acts as an agent of the insurer and does not charge agency fees from individuals. AO Citibank, Citigroup Inc., their affiliates, government agencies and the Russian Federation are not liable for the insurer’s performance under the insurance contract. Funds under the program are not insured in accordance with the Federal Law «On the Insurance of Individuals’ Deposits at Russian Banks». This is non-investment insurance which does not provide for a refund of the insurance program participation fee for the insurance period elapsed. If the insured cancels the insurance contract within the first thirty (30) days of its commencement date, the insurance premium will not be charged, or, if it has been paid, will be refunded, unless an insured event has occurred.

AO Citibank may receive fees from the insurance company payable on the basis of the above premium to cover its administrative costs.