Our goal is to maintain your trust and confidence when handling personal information about you.
As a AO Citibank customer, you have the opportunity to make choices about how personal information about you may be shared. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.
The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.
If you have any questions or comments concerning Privacy for Consumers at AO Citibank, including if you want to remove your names from marketing lists, please call CitiPhone +7 (495) 775-7575 (Moscow) or +7 (812) 336 7575 (St. Petersburg).
We would like to remind you that If you are a US person for purposes of US federal income tax and have not notified AO Citibank before, you must notify us within 30 days and provide your taxpayer identification number in order to avoid backup withholding of US tax at the rate of 31% on interest, dividends and other reportable payments credited to your account.
Unless you identify yourself as a US person for purposes of US federal income tax (i.e. citizen or lawful resident (green card holder) of the United States) by notifying AO Citibank, you represent and warrant that you are not a US person, and/or that you are not acting on behalf of a US person.
If your tax status changes and you become a US person for purposes of US federal income tax you must notify us within 30 days. A false or misinterpretation of tax status by a US person could lead to penalties under US laws.
Acting pursuant to the Federal Law No. 115-FZ of August 7, 2001, «On Combating the Legalization (Laundering) of the Proceeds of Criminal Conduct and the Financing of Terrorism», we would respectfully remind you of your obligation to timely provide AO Citibank (the «Bank») with information concerning changes to the data designated by the Bank as part of customer identification, with the supporting documents attached (not applicable to your contact details), inter alia:
and, for foreign citizens and stateless persons staying in Russia, also:
If you do not provide the Bank with information concerning changes to the data designated by the Bank as part of customer identification, you thereby represent and warrant that such details remain unchanged.
We respectfully inform you that the Federal Law No. 115-FZ of August 7, 2001, «On Combating the Legalization (Laundering) of the Proceeds of Criminal Conduct and the Financing of Terrorism» sets forth a mandatory requirement to identify «beneficiaries», i.e., any parties other than the parties to the transaction for whose benefit the customer is acting, including under an agency agreement, a special agency agreement, a commission agreement or a trust agreement, when carrying out banking or other transactions.
If any of your AO Citibank account transactions are in favor of such beneficiaries, you need to timely provide AO Citibank with the documents supporting the transactions and with such information and documents as are necessary to establish and identify the beneficiaries.
If your beneficiary is an individual, you need to provide the following information: full name, date and place of birth, citizenship, identity document details, address of residence (registration) or temporary residence, contact phone and fax numbers. For a foreign citizen or a stateless person staying in Russia, you also need to provide details of the migration card and document confirming their right of stay/residence in Russia.
If your beneficiary is a legal entity, you need to provide the following information: name and legal form, INN number or foreign entity’s code, statutory registration details, OKATO code (if any), registered and postal addresses, contact phone and fax numbers.
If your beneficiary is a sole proprietor, you need to provide the following information: full name, date and place of birth, citizenship, identity document details, address of residence (registration) or temporary residence, contact phone and fax numbers, sole proprietor registration details, details of the license to carry out licensable activities. For a foreign national or a stateless person staying in Russia, you also need to provide details of the migration card and document confirming their right of stay/residence in Russia.
If your beneficiary is a foreign structure without the formation of a legal entity, you need to provide the following information: name and legal form, code(s) (if any) in the country/territory of registration/incorporation as a taxpayer (or its/their analogues, registration number(s) (if any) assigned in the country/territory of registration/incorporation, the place of conducting primary activity, composition of the property which is in the management (ownership), surname, name, patronymic (if any) (designation) and the address of the residence (location) of founders and the incorporated trustee (manager) (in relation to trusts and other foreign structures without the formation of a legal entity with a similar structure or function).
If you are, or will be, a resident of the U.S. State of California, you have certain rights with respect to your Personal Information under the California Consumer Privacy Act («CCPA») as of January 1, 2020. For more information about what this means to you, please click here
To access your rights under CCPA, please call U.S. +1 833-971-1191 or click here CCPA non-US Request to print a form and mail to us.