Your statement is ready.

An eStatement

is your account and credit card statement available as a PDF file. It contains the same information as a paper statement.

You can get your eStatement in one of the following two ways:

Download it in Citibank Online

We’ll send you a text and/or e-mail notification when your statement is ready.

Receive it by e-mail

We’ll send your statement as a PDF e-mail attachment. The statement will be securely protected by a password that you set up in Citibank Online yourself.

Benefits of eStatements

Consistency

eStatements are delivered consistently on time.

Comfort

No need to keep your paper statements. If necessary, you can download any of your statements for the last 7 years in Citibank Online. Credit card holders also receive mini-statements on their mobile phones containing the most important information, such as total outstanding balance, minimum payment, and due date.

Mobility

You’ll get your statement even while travelling.

Security

Only you can view a statement received as an e-mail attachment — it’s securely protected by a password that you set up yourself. And in order to download your statement in Citibank Online, you need to sign on and enter the one-time password texted to your mobile phone.

Our eStatement service is free for all Citibank customers.

Please note that once you are enrolled for our E-Statement service, you will no longer receive paper statements. However, you can always request a paper statement for any previous period through Citibank Online"Service center — Write to us — Order document/send request" or get it at a Citibank branch.

How to enroll for eStatements?

It’s easy. Sign on to Citibank Online and go to "Products & Services" → "Enroll/Change/Cancel eStatement".

FAQs